Privacy

PICPRESS LLC
PRIVACY POLICY

Your privacy is very important to us. The PicPress Privacy Policy describes how we collect, use, disclose, and protect information that applies to PicPress’s website (“Site”), as well as our software and online services (collectively, “Service” or “Services”). This privacy policy also applies to PicPress’s marketing and advertising practices and your choices about the collection and use of your information. Please also see the PicPress Terms of Use and Software License Agreement for additional terms and information relating to our Site and Services.

IDENTIFIABLE INFORMATION

Collection and Use of Personal Information
When you create an account, purchase a Service, download a software update, or contact us for support or other offerings, we may collect a variety of information, including your name, company name, mailing address, phone number, email address, contact preferences, and credit card information. We may also retain or collect information or content you share on certain user forums on our Site (e.g., our blog). We use this information to operate, maintain, and provide to you the features and functionality of the Site and Services. Please note that you are solely responsible for the information or content you choose to share on such forums and the terms of this Privacy Policy will not apply and PicPress will not be liable for such information. Please do not share anything you wouldn’t want publicly known. To remove content you have shared on our Site, please use the same Site feature you used to share the content. If you have questions or concerns about this, please contact us at info@picpress.com.

Product Activation and Automatic Updates
When you activate your PicPress Service (e.g., software), we collect certain information about your device and your associated license number. At our discretion, PicPress may offer the ability to connect to our servers and install updates to the product. We may keep track of information such as whether the update was successful or not.

UNIDENTIFIABLE INFORMATION

Website Analytics
We may directly collect analytics data, or use third party analytics tools, to help us measure traffic and usage trends for our Site. These tools collect information sent by your browser or device, including the pages you visit and other information that assists us in improving the Site and Services. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies
When you visit the Site, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets PicPress help you log in faster and enhance your navigation through the Site. A cookie may also convey information to us about how you use the Site (e.g., the pages you view, the links you click and other actions you take on the Site), and allow us, or our business partners, to track your usage of the Site over time. A persistent cookie remains on your hard drive after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if the ability to accept cookies is disabled.

Log File Information
When you use our Site, our servers automatically record certain log file information that is reported by your browser or device. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Site, domain names, landing pages, pages viewed, and other such information.

Web Beacons (Clear Gifs)
When you use the Site, we may employ web beacons (also known as clear gifs), which are used to anonymously track the online usage patterns of our Users. In addition, we may also use web beacons in HTML-based emails sent to our Users to track, which emails are opened and which links are clicked by recipients. This information allows for more accurate reporting and improvement of the Site and Services.

Device Identifiers
When you access the Site by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by PicPress. A device identifier may convey information to us about how you browse and use the Site. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Site. Some features of the Site may not function properly if use or availability of device identifiers is impaired or disabled.

Without limitation, we use or may use cookies, log file, device identifiers, location data and web beacon information to:

  • Remember information so that you will not have to re-enter it during your visit or the next time you visit the site
  • Provide custom, personalized content and information
  • To provide and monitor the effectiveness of our Site or Service
  • Monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns
  • Diagnose or fix technology problems
  • Help you efficiently access your information after you sign in
  • To provide advertising to your browser or device

PERSONAL INFORMATION SHARING, STORAGE, AND PROTECTION

Sharing of Personal Information
PicPress works with companies that help us run our business. These companies provide services such as delivering customer support, processing credit card payments, and sending emails on our behalf. In some cases, these companies have access to some of your personal information in order to provide services to you on our behalf. They are not permitted to use your information for their own purposes.

PicPress may also share your personal information:

  • When you agreed to the sharing
  • When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process
  • When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our Site or Services against attacks, or protect the property and safety of PicPress, our customers and users, or the public
  • If we merge with or are acquired by another company, we sell our Site, any Services, or if a substantial portion of our assets are acquired by another company. In those cases your information will likely be one of the assets that is transferred.

We may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use our application.

Storage
Your personal information and data files are stored on PicPress’s servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders when companies we hire to help us run our business are located in different countries around the world. Please note: we may transfer information, including personal information, to a country and jurisdiction that has different data protection laws as your jurisdiction.

Security
PicPress takes your security and protection of personal information very seriously. We use physical, electronic, and procedural safeguards to protect the security and confidentiality of the information we have collected, and to prevent unauthorized access to or disclosure of your information. Despite these efforts, however, you acknowledge and accept that no security controls are 100% effective and PicPress cannot ensure or warrant the security of any information you transmit over the Internet, or guarantee that information on the Site may not be intercepted, accessed, disclosed, altered, or destroyed, even if there is a special notice that a particular transmission is encrypted. As such, PicPress will not be liable for such breaches. Your privacy settings may also be affected by changes to the functionality of third party sites, such as social networks. PicPress is not responsible for the functionality or security measures of any third party. Furthermore, you are solely responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from PicPress, at all times.

You agree to notify PicPress immediately of any unauthorized use of your account or password, or any other breach of security. In the event that we discover that any information under our control is compromised as a result of a breach of security, PicPress will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

COMMERCIAL AND MARKETING COMMUNICATION AND LINKS

Emails
We use the information we collect or receive to communicate directly with you. We may send you emails containing newsletters, promotions and special offers. These emails may include a web beacon that tells PicPress whether you have received or opened the email, or clicked a link within the email. You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests.

We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related e-mails.

Online Advertising
PicPress advertises online in a variety of ways, including displaying PicPress ads to you across the Internet on websites and in apps. We collect information about which ads are displayed, which ads are clicked on, and on which web page the ad was displayed.

Third Party Links
PicPress websites and applications may include buttons, tools, or content that link (collectively, “Third Party Links”) to other companies’ services. We are not responsible for the practices employed by these Third Party Links, including the information or content contained therein, and you use such links at your own risk. Please remember that when you use any Third Party Links, our Privacy Policy does not apply. Your browsing and interaction on any Third Party Links are subject to their own rules and policies. Please read that third party’s privacy policy for more information.

GENERAL

Children’s Privacy
PicPress does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to create accounts. The Site and Services, and their contents, are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at info@picpress.com.

Account Update and Closure
You may update your account information and email communication preferences at any time by logging into your account and changing your profile settings.

If you want to request a deletion of your PicPress account, please email your request to support@picpress.com. Note that we need to retain certain records for legal or internal business reasons (such as fraud prevention) and some of your information may remain on backup systems, in compliance with applicable law.

Changes to this Policy
PicPress may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices. We encourage you to periodically review this Privacy Policy the latest information on our privacy practices.

If you have any questions or comments regarding this policy, please contact: info@picpress.com.

 

Last update: March 15, 2016

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